Did You Buy A Lemon?

Not the fruit, but a new car that is defective beyond repair. Here’s what to do if you think you might have one.

Know your rights and responsibilities. Every state has a Lemon Law that outlines eligibility requirements, notice requirements and specific remedies that you may recover in a legal action against the manufacturer if a vehicle cannot be fixed to conform to the warranty after a reasonable number of repair attempts. If you can’t find the information, contact your state consumer protection agency. The Canadian Motor Vehicle Arbitration Plan is the dispute resolution program for consumers in Canada.

File a Lemon Law auto warranty complaint with the Better Business Bureau (BBB) AUTO LINE program. If your auto manufacturer participates in the program, the BBB can help you negotiate with them
and, if necessary, hold an arbitration hearing to settle the dispute at no cost to you.